How do you avoid creating this negative buying experience for your Canadian customers? The key to offering competitive shipping rates and minimizing unexpected fees upon delivery is to partner with a Canadian logistics company. Find one that specializes in cross-border shipments so it can bring your goods into Canada in bulk and have your orders warehoused and picked locally. The logistics provider will broker your inventory across the border to minimize duty and fees and avoid pushing this cost to the customer post-sale.
Marcel Caballero is business development manager for Stalco, a logistics and fulfillment company providing a gateway to the Canadian market. Since 1994 Stalco has been assisting U.S. companies with all of their Canadian logistics needs, including importation, customs clearance, Health Canada compliance, storage, inventory management, pick-and-pack fulfillment services, and shipping. Stalco works to ensure your product gets into the Canadian market in a matter of days while guaranteeing the lowest shipping rates, and without customs delays or surprise charges for duty and taxes.