Why Am I Losing My Online Canadian Shoppers? - Page 4 of 8

By Marcel Caballero

Thirty dollars USPS for a $25 case. Yikes. Well, I really love this case and I can’t find it at my local mall, so I bite the bullet. Congrats, you got the sale! Within a few hours the order is picked from your U.S. distribution center, dropped in the mail and my email is added to your marketing database. What happens next is the No. 1 reason you don’t get repeat Canadian business.

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Marcel Caballero Author's page

Marcel Caballero is business development manager for Stalco, a logistics and fulfillment company providing a gateway to the Canadian market. Since 1994 Stalco has been assisting U.S. companies with all of their Canadian logistics needs, including importation, customs clearance, Health Canada compliance, storage, inventory management, pick-and-pack fulfillment services, and shipping. Stalco works to ensure your product gets into the Canadian market in a matter of days while guaranteeing the lowest shipping rates, and without customs delays or surprise charges for duty and taxes.