The Retailer Web Performance Report Card: L.L.Bean, Toys"R"Us and Avon

The Retailer Web Performance Report Card is a monthly ROI Report column by SmartBear Software that provides a performance check on the websites of some of the top 50 online retailers. It primarily benchmarks observations of response times and site availability, along with some insights. Through SmartBear's AlertSite, we can see how online retailers’ websites perform, and whatever we see, so sees the end user. Our first column comes at the most critical time of year for retailers as we approach Black Friday and Cyber Monday. (For a free web performance analysis from SmartBear, click here.) We're putting L.L.Bean, Toys"R"Us and Avon in the spotlight for the good, the bad and the ugly.