Lillian Vernon: Merchandising Maven
Lillian Vernon’s mail order business has grown from a black-and-white space ad to nine catalogs
By
Alicia Orr
, Editor In Chief
and Catalog Success
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The namesake business Lillian Vernon launched in 1951 on the kitchen table of her small, Mount Vernon, NY, apartment has grown to a more than $240 million catalog and online retail enterprise. A lot has changed in 50 years, but what hasn’t changed is the focus on merchandise.
It all started with a $495 ad in Seventeen magazine selling belts and handbags that could be personalized for free with the customer’s initials. That ad brought in $32,000 and launched her business.
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Alicia Orr
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