Level the playing field when negotiating parcel shipping contracts

By Mike Erickson

● Was the delivery residential or commercial?
● How many times was a package handled by the carrier between pickup and final delivery?
● How many packages were delivered at a given stop?
● Did the courier have to make more than one delivery attempt?
● Was the address correct?

This data — as well as the standard profiling of each shipper’s business in terms of volume by service, weight and zone — is used when evaluating cost to serve.