Adventures in Data Processing

The cataloger hired a replacement—and got a person who could barely find a keyboard. Successive replacements got progressively worse, in part because the guru’s long-time expertise had insulated management from even learning how to hire DP personnel. The company finally found a competent replacement and became functional again. It would’ve been better if management had insisted on documentation for all internal changes and required the guru to train one or two in-house replacements.