Leadership Tips From Top Retail Execs

Communication
Albertson: Guitar Center hosts large group meetings a couple times a year, Albertson said. It generally practices a pass-down communication strategy, where senior management stresses the company's values to store managers, who then pass along that information to store associates.

Devine: PETCO hosts small groups of corporate employees for off-campus events a couple times during the year. At these events they rate themselves on a variety of areas related to the business, then identify five or so areas to improve upon. These points are then brought to larger groups of employees for their input.