Leadership Tips From Top Retail Execs

When questioned by Sadove how they measure the adoption of culture within their organization, Albertson cited Guitar Center's tracking of its employee turnover rate as a good indicator of whether the brand's employees are invested in the culture. Devine said PETCO uses tools such as surveys to monitor its organizational culture, while Burberry intuitively measures the energy you feel when you walk into one of its stores or offices, Ahrendts said.