Keep Uncle Sam at Bay

If you provide a definite revised date of 30 days or less beyond the original promised time, you may give customers a negative option, but you must inform them of this.

However, if the definite revised date is more than 30 days beyond the original promised time or if you simply can’t provide a definite date, you must give the reason for the delay and tell customers they can cancel at any time before the shipment is made. In this case, you also must tell them their orders will be canceled automatically if you don’t hear from them and you haven’t shipped by the new promised date (or within the next 30 days if you did not give a new promise date).