Keep Uncle Sam at Bay

Also, you can’t call customers before 8 a.m. or after 9 p.m. in their time zones. You also must maintain a do-not-call (DNC) file, and you can’t call that number again once customers have made such a request. The DNC rules don’t apply to calls placed to business phone numbers.

Textile and Wool Acts

The Textile and Wool Acts require that certain disclosures be made in copy, such as fabric content or country of origin. If you’re up-selling/cross-selling an item that’s covered by the acts, the required data must be made to customers or be available in printed or electronic media so they have access to it before making their purchase decision. The acts cover the following two marketing components: