Keep it Positive in the Workplace, Brandi Advises

JoAnna Brandi, president of JoAnna Brandi & Co., has spent the past 18 years consulting companies on customer and employee relations. So at the July 9-11 MeritDirect Business Mailer’s Co-op in White Plains, N.Y., she tackled the subject of keeping employees happy on the job — a timely topic considering this trying year. She offered seven tips for not only keeping employees happy on the job, but also productive.