Just When You Thought You Knew It All About E-commerce …

The Lane Bryant blog is written by Charming Shoppes Chairman/CEO Dorrit Bern. She writes about women’s issues and clearly is talking directly to her customer (see http://lanebryant.charmingshoppes.com/pagebuilder/chairman_letter). Most recently, she blogged about a nervous system ailment called fibromyalgia. (FYI: Fibromyalgia is a chronic condition characterized by widespread pain in your muscles, ligaments and tendons, as well as fatigue and multiple tender points.) And she encourages questions and feedback.