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Joe Keenan
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Voice recognition software works by sending speech to processors that break down spoken words into sound waves. Algorithms are then used to identify the most likely words formed by the sounds. A system typically records and stores speech so it can teach itself to become more accurate over time.
There are concerns surrounding voice- enabled websites, privacy invasions chief among them. Privacy advocates suggest that voice technology adds an audio component to the digital trail of information that consumers leave behind when they visit a website or app, potentially exposing them to more data mining. The privacy concerns are strong enough that the Federal Trade Commission is monitoring the situation.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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