Cover Story: Full Speed Ahead
J&P Cycles leans on superior customer service to drive through a treacherous stretch
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Joe Keenan
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In many respects, it's natural for J&P Cycles to want to take the utmost care of its customers — Parham and J&P's staffers see themselves in them, all being motorcycle enthusiasts. J&P prides itself on being a leading source of knowledge in the motorcycle industry, offering customers free technical support with experienced motorcycle technicians available on the phone or online.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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