Cover Story: Full Speed Ahead
J&P Cycles leans on superior customer service to drive through a treacherous stretch
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Joe Keenan
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While not your typical social media crowd, bikers are slowly adopting the emerging channels. During its recent open house, for example, J&P posted pictures to its Twitter account in real time and drew a steady stream of traffic to the site. Knowing that social media is the wave of the future, J&P wants to make sure it's there when its customers arrive.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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