It's Not Easy Being Big (1241 words)

"OK," said the cataloger, "in the first sentence, third word, remove the comma before the word 'and' ... "

One nice thing about smaller catalogs is that often they're run by entrepreneurs who are pretty good at distinguishing between things that matter and things that don't.

But as a catalog company grows, actual production of the book often drifts into the hands of people lower down in the organization. At that point, grammatical issues tend to rear their heads.