It Pays to Issue Refunds in Local Currency

Whether you’re a global cataloger pricing in each market’s local currency or a domestic cataloger who gets a trickle of international orders, it pays to issue refunds in your customer’s local currency.

It’s one thing to ask foreign customers to buy drafts in U.S. dollars to pay for their orders; it’s another to expect them to go back to a bank to clear a check issued in a foreign currency. This inconvenience discourages repeat business.