Cover Story: Child's Play
How giggle is laughing all 
the way to the bank thanks 
to a keen understanding of its customers and an integrated cross-channel strategy
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The company is publishing several catalogs this year and next. The May 15 catalog is its core, evergreen catalog featuring its most popular products with general information about giggle, including how it selects its products (they must meet four or more of giggle's 10 criteria: tested, good value, healthy, easy/simple, portable, multistage, space-saving, baby basics, innovative and responsible). Then, giggle will launch a fall catalog to hit in-home Sept. 15, another holiday mailer to hit Nov. 1 and a spring catalog in April of next year. The main catalog is available online, and will be joined by an ongoing catalog later this year to focus solely on its Better Basics line.
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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