Cover Story: In Full Bloom
Innovation sows 33 years of growth for 1-800-Flowers.com

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Joe Keenan
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3. Continue to invest in the future, particularly in mobile marketing and other new technologies.
4. Invest in talent. “Regardless of the business you’re in — except for maybe some very specialized technology or software products — the key to its success is the talent pool it’s able to attract, retain and develop,” McCann says. “We’re heavily focused on the next generation of managers in this company.”
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