In-Store Tracking: Personalization Innovation or Privacy Invasion?
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Kelly Short
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The Pros: In-Store Tracking Improves the Consumer Experience
On the retailer and technology side, both forms of in-store tracking are seen as safe and beneficial for consumers. With the Wi-Fi-based MAC address tracking previously described, no personal data is transmitted from consumers’ devices to the retailer, allowing them to remain completely anonymous.
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- Companies:
- Target
- People:
- Abhi Beniwal
- Jeff Chester
Kelly Short
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