Customer Acquisition: Improved PLA Bidding Helps Business Supply Build Out its Customer Base
How Chacka Marketing and Kenshoo helped Business Supply increase customer engagement by 18.7%
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Business supply also achieved the following improved performance metrics as a result of its newly managed PLA program:
- 29 percent increase in conversions;
- 37 percent increase in revenue; and
- 18 percent ROI increase.
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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