How to Audit Your Service Bureau
Identify and fix potential problems before your next mailing.
With auditing, you can get to a level of satisfaction. Following are some steps to take to ensure your housefile is being processed accurately and to your written specifications (note that all instructions and specs for your service bureau must be in writing).
Six Steps to Take
1. Require your service bureau to give you record samples with counts by drop type (e.g., NCOA drops, invalid state/ZIP code, foreign records), as well as input/output counts for every step of the process. Do this only when and where it’s possible for the service bureau to drop records for one reason or another. Typical steps to audit include:
- Companies:
- Lett Direct Inc.
Related Content
Comments
