How to Audit Your Service Bureau

What You Can’t Do

Because you can’t read the logic and/or algorithms — that is, the code — in your service bureau’s programming to ensure it’s correct, you must rely on its programmers to do the job correctly.

You can’t match your record count to your service bureau’s final output, because the service bureau has rolled up duplicate records, improved your file’s hygiene, suppressed your do-not-mail file and taken other actions.