How to Audit Your Service Bureau

Your service bureau plays an important role in your company’s operations. But dealing with it effectively requires a great deal of trust.

No doubt you wonder, for example, if your service bureau selected appropriate names, or if a high percentage of duplicate names were found. Files sent from a catalog company to a service bureau never are completely clean. For instance, there may be duplicates, NCOA changes may not have been applied back to the housefile, or some records may contain invalid addresses.