Multichannel Commerce: Creating Loyalty in the New Era of Syndicated Commerce
How to win in this new shopper-driven paradigm shift
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Ken Burke
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2. Establish cross-channel integration strategies for product and promotional information. Whether a consumer enters via your website, brick-and-mortar store or mobile phone, sales and loyalty will grow if you deliver consistent brand experiences and offer relevant products and promotions. Here are a few examples:
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Ken Burke
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