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Joe Keenan
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Steps made in integrating Walgreens’ store with its digital properties include providing store associates with the ability to order products for customers online if they're not available in-store; a shop online, pick up in-store program that's available at 900 Walgreens’ locations; becoming the first retailer to integrate point-of-sale coupons on foursquare; and bringing pharmacists, nurse practitioners and health guides, armed with iPads, from out behind the counter to engage with customers.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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