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“We saw the writing on the wall five or six years ago,” explains Tim Hennings, president, Object Publishing Software. “All of the vertical software companies were struggling with issues of dissatisfied customers, difficulty of support, and the horrendous cost of installation. … We had to move toward standardized models, which would be easier to support and install. A natural extension of that idea was to put it on the Web.”
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Gretchen A. Peck
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