Your Company: The Next Generation

“As the business continued to grow, we said that we needed to have some kind of succession plan should something happen to David,” Kuperman says. “We needed to put things in place so that even as we continued to grow and become a bigger company, the outside world would see that we had a game plan.”

This involved assessing all aspects of the business, including sales and operations, to identify weaknesses. “To support the succession plan, you want to build the infrastructure up so it can support the post-owner environment,” Kuperman explains. “You have to take a step back and look at where the holes are.”