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“The next generation is starting to come into the business, but we’re not opposed to professional management,” says CEO Bob Burton. “It doesn’t have to be a family member; we just need people that can run the business.”
With a staff of about 350, the Burtons began laying the groundwork for succession years ago. “We knew we needed someone that had some corporate background and management experience,” Bob Burton explains. “Once you get to a certain point, with a certain number of customers, you realize that there are folks out there that know some things that you don’t know.”
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Carolyn Heinze
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