Your Company: The Next Generation

There’s an emotional element that comes into play, as well. After 18 years in business, a large portion of DBL employees had strong relationships with Lorsch. “It wasn’t that they were saying goodbye to their jobs; they were saying goodbye to the owner of 18 years," Kuperman recalls. "When the owner does leave, those people who’ve been with him the longest need the most attention. They’ve come to rely on the owner very strongly.”