How Seta Corp. reduced its labor fulfillment costs by 45 percent.

By Reported Donna Loyle

Implemented Team Incentives

Certain positions, such as shipping processors, don’t lend themselves well to individual incentives, says Holody. At Seta, those jobs are converted to team incentives. Employees who aren’t part of the individual program (as described above) are given team-based incentives in which the calculation is the same as in the chart “Individual Incentives,” but are based on productivity standards determined for the team.