How Seta Corp. reduced its labor fulfillment costs by 45 percent.

By Reported Donna Loyle

* Reduce the number of people who can make inventory location adjustments. Seta reduced it from 23 to two, which forced all adjustment transactions to be more closely scrutinized, says Holody, and it created “a much-needed accountability for adjustment accuracies.” For example, if an inventory control manager makes an adjustment, he or she is then held accountable for it, and must justify and reconcile all adjustments on a weekly basis to Holody and Seta’s chief financial officer.