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Ernie Schell
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3. Soft declines. If the Interchange can’t stand in for a charge, and the issuing bank’s system is unavailable, the Interchange will respond to an authorization attempt with a soft decline, which means the transaction is probably good but can’t be accepted right now. A robust solution or service automatically will recycle these authorization requests at reasonable intervals to seek the authorization. Others will pass them back to you as unauthorized.
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Ernie Schell
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