How to be a Great Salesperson

The sales process wasn't completed. Sue never suggested anything else for the customer to purchase that would have enhanced what she was buying. She actually did the customer a disservice by not making an attempt to accessorize what they were buying. Almost any product can be accessorized. If you're selling a can of paint, a brush is an accessory; if you're selling a diamond ring, a cleaning system is an accessory; and so on.