How Retailers Can Use Localization to Optimize Global Marketing Campaigns
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Even in the U.S., e-commerce sites often put up unnecessary barriers that discourage shoppers. Research shows that the No. 1 reason that people abandon their shopping carts is that they're presented with unexpected costs.
If you're trying to build a localized experience, ensure that shoppers can pay with their native currencies and that they know all the shipping and handling fees up front. Otherwise, there's a big risk they'll see some unexpected costs and decide not to go through with the transaction.
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Ian Henderson
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