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Ken Levy
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It's a growing problem, given that 98 percent of online shoppers leave the store or abandon their cart prior to purchase. Consequently, it's a paramount concern for all retailers to connect and convert those browsers into buyers before they abandon the store. In short, it's all about closing.
One answer is omnichannel retailing — i.e., seamlessly displaying engaging content across all channels. And one of the best ways to do that is by investing in category content backed by product recommendation technology.
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- Amazon.com
Ken Levy
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