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When you use the word “you” in headlines or intro letters, it forces you to focus on the prospect or the customer — and not your product or company.
That’s when your customers warm up to you and consider what you have to tell them and sell them.
Carol Worthington-Levy is partner, creative services, for LENSER, a catalog consultancy. You can reach her at (408) 269-6871 or carol.worthington-levy@lenser.com.
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- Companies:
- Lenser
- New Pig Corporation
- People:
- Carol Worthington-Levy
Carol Worthington-levy
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