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If your brand lends itself to it, try upselling on the “thank-you” page that appears after the customer completes a purchase. While this is a more aggressive practice, it carries no risk of abandonment, as the transaction already has been completed. Much as in the product page, don’t confuse the customer into thinking he or she just bought anything other than the intended product; this could result in a customer service call.
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Gabrielle Mosquera
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Catalog Success
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