How to Offset Postage and Paper Increases

CS: Besides the advancements you’ve seen on the print supplier side, what technologies do you accredit as having streamlined your internal creative, production and prepress workflows?
Ciavola: We have bought Documentum to store all our digital assets. We’ve implemented Agility to store all of our text assets. … We haven’t yet used [graphic design software] Adobe InDesign. We’re currently flowing all documents from Quark into our internal prepress organization, which is using the Creo Prinergy workflow. That technology, in particular, has allowed us to process files through prepress in half the time as we used to, at half the cost that we used to incur. … We’ve also completely converted our file formats away from TIFF/IT and are outputting only PDF/X files.