Web Exclusive: Master Marketer - Reward Loyal Customers ... And Yourself
How much is a loyal customer worth to you?
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Rewarding your best customers in a meaningful way. Marketers often "reward" best customers with more emails or more catalogs. This benefits you, but is it good for them? What can you do to keep these loyal folks from feeling like you're "hitting on them" again and again, rather than rewarding their loyalty? Here are three ideas:
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Carol Worthington-levy
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