How to Manage Post-Holiday Returns

The distrust between merchants and consumers can be alleviated with help from a mediator. Instead of calling the bank to file a chargeback, consumers contact a transaction dispute mediator to submit their claim for a refund or return. This is a faster process that doesn't incur the costly frees and fines associated with a chargeback. Using a mediator is a kinder approach, with 24/7 customer service to meet the needs of consumers that cannot be provided by most retailers and banks.