How to Make Rock n' Roll Retail Employees

This concept seems foreign with most salespeople though. For most, handing a prospect their card is an easy out when the prospect is cautious about committing. Salespeople resign from the sale comforted by the thought that the prospect will call back when ready to purchase. This notion is flawed. Think about it: Whose job is it to make the call? Sales is a business of pursuit. By this definition, it's the job of the salesperson to make the call.