How to Make List Prospecting Work (1157 words)
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* Number of mailings in 12 months: seven
The average response rate during the course of those seven mailings is 8 percent. That is, for each mail drop the customer segment generates an 8-percent response on average. Estimate the response rate by looking at how one-time, 0-to-12-month buyers historically have responded, on average, to mailings for a 12-month period.
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Steve Trollinger
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