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Joe Keenan
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Within the last two years, Macy's has made mobile the priority for its development efforts. What was once designed for desktop and then shrunk to fit the smaller screens of smartphones is now designed for mobile first (both phone and tablet) and then adjusted accordingly. In addition to its development efforts, Macy's has invested in RFID, visual recognition technology and a partnership with Apple Pay to accept the mobile wallet solution in its stores.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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