Customer Retention Tactics From Lands’ End, Home Depot, ProFlowers

By Melissa Campanelli

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Companies:
Home Depot

People:
Jen Horsley
Matthew Edstrom
Nitin Bhaskaran
Sam Norpel

Places:
Palm Desert

Melissa Campanelli Author's page Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.