Keeping Up With Growth

With such a patched-together system, ensuring Y2K compliance would be an exercise in futility. Even without the added pressure of the coming millennium, J. Jill’s software was stretched to the limit.

“They were ready to move from the little league to major league in terms of order management and fulfillment systems,” says Donny Askin, COO of CommercialWare, the software company whose fulfillment software J. Jill chose. “They were doing this at the same time they were growing 100-plus percent, they were moving into a brand-new distribution facility, they were integrating new warehouse management systems and they had a lot of other initiatives on the table for which they need a very strong foundation to build upon.”