How I Learned to Love Email by Using it Less

• search and discovery of attachments;
• version control of attachments;
• disruptive back-and-forth of noncritical or untargeted missives; and
• invoicing process and follow-ups.

I first considered some of the new social collaboration tools. But as Altimeter Group's Charlene Li once wrote: "Organizations have deployed social networking features with an initial enthusiastic reception, only to see these early efforts wither to just a few stalwart participants." I didn't want to have an adoption issue on my hands.