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And unless you know the consultant well, definitely check references — catalogers who’ve used this consultant in the past. If possible, get a list of the consultant’s clients and randomly call a few — often a better tactic than calling just the one or two clients the consultant recommends.
When checking references, ask about the consultant’s ability to diagnose problems, implement solutions and facilitate adequate commitment and consensus from your staffers who will work with the consultant.
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- Companies:
- GJM Associates Inc.
Reported Donna Loyle
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