How Hershey Direct manages seasonal order peaks to avoid a Christmastime meltdown

By Alicia Orr , Editor In Chief and Catalog Success

UPS provides Hershey with the trailers in advance. “We have eight shipping doors for trucks to pull up to,” DeWees says. “We start with four trucks. Usually, we get 4,500 to 5,000 packages on a full trailer.”

Since Pennsylvania’s October weather still can be a bit warm, DeWees says: “We have to watch the weather closely. We keep the doors to the trailers open into the facility to help keep the temperature inside the trailers between 65 and 68 degrees.”