How to Get Helpful and Instructive Customer Feedback
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
4. Mine call center data. This is where your customer actually talks with one of your employees, a veritable gold mine for customer feedback. Have your contact center reps ask for and then log in customer complaints, compliments and suggestions. Then comb through those logs religiously, looking out for any innovative ideas, glowing praise and sage advice.
0 Comments
View Comments
Related Content
Comments